PRIVACY 

Data Protection Policy – Privacy Notice

The Jewellery Quarter Development Trust CIC (which also delivers the Jewellery Quarter Business Improvement District) are the “data controller” for all intents and purposes of the Data Protection Act 1998 and the EU General Data Protection Regulation 2016/679. This means that we are responsible for, and control the processing of, your personal information.  Our company registration number is 7675188 and we also own and operate the website www.jewelleryquarter.net

This privacy policy relates to your use of our website and emails sent from us to you. 

We take your privacy very seriously and we ask that you read this Policy carefully as it contains important information on: 

  • the personal information we collect about you; 
  • what we do with your information; and 
  • who your information might be shared with. 

How we use your information

We collect your personal information for the following purposes:

  1. to communicate with you the projects and services we are delivering on behalf of our local community;
  2. to notify you of any changes to our projects and services that may be of interest to you;
  3. to seek your opinion on how we might improve our projects and services in the future.

Marketing

Our newsletter emails, sent out quarterly, contain information to inform you of the work that the JQDT CIC is delivering in the local community. We do not sell advertising and they are not influenced by any third parties.

We will never send you emails paid for by a third party – emails are designed to inform or seek opinion only.

We run a Business Directory on our website (https://jewelleryquarter.net/jq-directory/ ) the information displayed here should be that of a business nature as opposed to personal information. In order to display and maintain these records publicly we shall receive explicit written permission from businesses/individuals involved and it will only be displayed on this web page and never used for any other purposes.

We display a What’s On page on our website (https://jewelleryquarter.net/whats-on/) which aims to inform members of the public about events taking place across the Jewellery Quarter. We will only display information when we have sought consent from the relevant event host.

Information which we may collect

We collect personal information about you when you register to receive a JQ Newsletter or if you agree to be contacted by us for the purposes of promoting events within the Jewellery Quarter.

We may collect the following personal information:

  1. full name; 
  2. email address; 
  3. company;
  4. post code.

Please note that we do not collect any information in relation to your payment information, such as credit/debit card details. 

Competitions

From time to time, we run competitions which require you to provide your email address to a third party. Please review the terms and conditions and the privacy policy of any such third party before entering that competition.

Our website hosts

Our website is hosted by Switch Design Consultancy. For their privacy policy and any other queries, please contact privacy@weareswitch.com  

Links and Third Parties

Our newsletter and website may contain links to other websites, but this Privacy Policy applies only to personal data collected via newsletters/websites delivered by us. We are not responsible for the privacy practices of other sites. We encourage our visitors to be aware when they leave our website, and to read the privacy policy of other sites that collect or use personal data.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. 

Security

Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure, but we take appropriate steps to try to protect the security of your personal data.

How long we will keep your personal information

We shall retain your information for as long as you remain a subscriber to our newsletter or our Business Directory. When you unsubscribe or request to be removed, we will delete the information you provided us with.  Please contact Mailchimp if you have any queries that relate to our newsletter after you request removal/unsubscribe.

Your rights

In order to process any of the requests listed below, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.

The right to access the information we hold about you

At any point you can contact us to request that the information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days. 

The right to correct and update the information we hold about you

If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.

The right to have your information erased

If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted. 

The right to data portability

You have the right to request that we transfer your data to another controller. Once we have received your request, we will comply where it is feasible to do so. 

Consent

In those cases where we need your consent to hold your information, we will ask you to take an active step, such as entering your email address. By taking that active step, you are stating that you have been informed as to why Jewellery Quarter Development Trust CIC is collecting the information, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject. 

Sharing your information

We will never share your details/information with any third parties where it is not being used for public display (as per consent from you), as with our online Business Directory which is visible to the public. 

Cookies & tracking

A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. A cookie can’t read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. You can reset your browser so as to refuse any cookie or to alert you when a cookie is being sent.

We only use cookies for the purposes of system administration of our website and give us information about the number of visitors to different parts of our website.

If you have any more questions about the use of cookies on our website, please contact the website hosts, at privacy@weareswitch.com

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted.

Enquiries

When contacted with an enquiry, we will sometimes hold the name and contact details only for the purposes of handling the enquiry.

The online forms are subject to the same cookies and tracking as the rest of the website (see the above section “Cookies and Tracking” for more information).

Contact details

If you have any queries about this Policy, need further information or wish to lodge a complaint you can use the details below to contact the relevant party.

Luke Crane

Data Protection Officer

Studio 508F,
The Big Peg,
120 Vyse Street,
Birmingham,
B18 6NF

luke.crane@jqdt.org

Changes to this Privacy Policy

We may change this Policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.

 

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